1. Scope
This policy applies to interactions on resonantlabs.tech, the company website operated by Resonant Labs LLC. It covers website visits, navigation events, and communications initiated through this site.
This policy does not govern product usage data handled by individual products. Product-specific privacy policies are published here:
2. Information We Process for This Site
- Basic request metadata (such as IP address, timestamp, requested path, and user-agent) from hosting logs.
- Contact details and message contents when you email us directly.
- Operational or abuse-prevention records needed to secure this website.
We do not ask for payment details on this site. If you choose to include personal details in emails, we process those details only to respond and maintain business records.
3. Purposes and Legal Bases
- Operate and secure the website and related infrastructure.
- Respond to inbound questions, partnership requests, and legal notices.
- Maintain records required for compliance, security, and business operations.
4. Service Provider Categories
We use infrastructure providers that process data on our behalf for company-site operations, including hosting, content delivery, and email communications.
5. Retention
We retain company-site records only as long as needed for the purposes above, including legal, security, and operational requirements. Retention periods vary by record type.
6. Your Rights and Requests
Depending on your location, you may have rights to request access, correction, deletion, or restriction of personal information processed for this site.
Send requests to hello@resonantlabs.tech. For formal privacy requests, use privacy@resonantlabs.tech.
7. International Transfers
Website data may be processed in countries where our infrastructure providers operate. We use commercially reasonable safeguards appropriate for company-site data processing.
8. Policy Updates
We may update this policy when company-site practices or legal requirements change. Updates are posted on this page with a revised date.
9. Contact
Primary inbox: hello@resonantlabs.tech
Privacy requests: privacy@resonantlabs.tech
Legal notices: legal@resonantlabs.tech